The process of making an online reservation is very simple and includes 4 distinct steps:

Step 1: Booking details

The main booking screen allows the guest to provide the following information:

• Date of the booking
• Session i.e. Lunch, Dinner
• Number of guests

A narrative can also be displayed on that screen to provide more information, such as opening hours, restrictions, etc.

Step 2: Availability

The second step allows the guest to select a time for the booking. The times shown are based on the availability you have configured in your booking system for the selected date and session, as well as the number of guests.

A narrative can also be displayed above the time slots to provide more information.

The system can be setup to:

• Only display available times or
• Display all times with non-available times greyed out.

Step 3: Guest details

The next screen captures the guest's details and allows the guest to add any special request they may have about their reservation.

Step 4: Booking confirmation.

Once the guest clicks on CONFIRM BOOKING, the details of the bookings are displayed on the screen and 3 actions take place simultaneously:

1. Guest received a booking confirmation email (this can also be sent by SMS if you subscribe to the SMS option);
2. Restaurant receives booking confirmation email (optional);
3. The booking is added into your Bookings Diary.