The purpose of Table Groups

Table Groups is used to accommodate larger parties by grouping tables together. You can have an infinite number of Table Groups, based on the table configuration in your restaurant.

3 different methods

There are 3 different ways to accommodate larger parties:

• By creating Table Groups: This is required if you accept large bookings online, so that the system knows what tables to accommodate
• By selecting multiple tables when taking a telephone booking
• By selecting multiple tables when accepting large walk-in groups

How to create a Table Group

From the main menu, click on Floor Setup and select Table Groups

Select the area in which the Table Group will be located and click on + Add Table Group button

The following information needs to be entered:

• Group Name: This is how the table group will be identified i.e. T01 – T03 or T01+T02
• Area: This will default to the area you previously selected
• Min Covers: This is the minimum number of covers you want to accept for that Table Group
• Max Covers: This is the maximum number of covers you want to accept for that Table Group
• You then select the tables you want to allocate to that Table Group in Available Tables then click on the > button (the selected tables will show in the Grouped Tables window.
• To remove a table from the Table Group, simply select a table in the Grouped Tables window and click on the < button.
• If you want the Table Group to be available for web bookings, select the Available for web booking option;
• If you want the Table Group to be available for telephone bookings, select the Available for telephone booking option;
• If the Table Group is accessible for guests with a wheelchair, select the Suitable for disable access option;
• Click on SAVE

Example: In the example below, we are grouping tables to make a Table Group using table 101 + 102 + 103 that can accommodate a minimum of 10 guests and a maximum of 12 guests. This table Group is available only for Telephone bookings, but not available for Web bookings or Disable Access.

The new Table Group will then be displayed in the Table Groups screen and show all the attributes allocated to that Table Group:

• Area
• Group Name
• Grouped Tables
• Min Covers
• Max Covers
• Disable Access
• Web Booking
• Phone Booking
• Walk-ins
• Status

Editing a Table Group

To edit an existing Table Group, click on the Edit icon. If you change the MIN Guest or MAX Guest number, the system will check for existing future bookings that are already allocated to that Table Group, the system will display the booking reference numbers and will not allow for the Table Group to be edited, until you have re-allocated those bookings to other tables.

Deleting a Table Group

To delete a Table Group, click on the Delete icon. If existing future bookings are already allocated to that Table Group, the system will display the booking reference numbers and will not allow for the Table Group to be deleted, until you have re-allocated those bookings to other tables.

NOTE: If you have created any table blocks, then by default, a Table Group that includes one or more blocked tables will not be available to accommodate a booking.

VERY IMPORTANT: If your Table Group has not been allocated an Area (it will show as ‘Unassigned Area’, then that Table Group will be deemed as ‘inactive’ and will not be accepted to accommodate bookings.

Selecting multiple tables for Telephone bookings

You can either select an existing Table Group, or you can allocate multiple tables during the booking process. Simply tick the Show all tables option.

Then select the tables that you require:

The system will alert you if the table selection is UNDERBOOKED or OVERBOOKED (as a guidance only).

You can then add or remove tables from your current selection.

Allocating multiple tables to a walk-in

In Floor Plan Mode, simply select the tables that you want to allocate to that walk-in and click on SAVE. The selected tables will appear in the Walk-in pane. To remove a table, simply click on that table again.

Once you mark the booking as COMPLETE, all the tables in that grouping will automatically be shown as free and available.