The order cut-off time determines how long in advance a guest can place an order.

This can be applied at various levels:

• Schedule i.e. Monday to Friday
• Period i.e. Hours & minutes
• Time i.e. Time & number of days
• Order action i.e. New orders, Cancel order or Change order
• Order type i.e. Collection, Delivery or both

A Priority can also be added for specific dates. The highest priority rule will be picked first.

Please note: A cut-off time / period created in Configuration applies to the time-slots the guest will see for the selected date. If you want to create a cut-off time for a specific menu, then the same functionality is available at menu level.

To create an order cut-off time rule, from the main menu, select Configuration.

In the Order Cut off Time / Period section, click on the Add Cut off Time / Period button.

Cut-off time

In the example below, a cut-off time has been created based on the following parameters:

• Schedule: Weekdays (Mon-Thu)
• Cut-off period: 30 minutes
• The cut-off time also applies to new collection orders only.

Cut-off period

A cut-off period is useful if you want the guest to order by a specific time. 

In the example below, a cut-off time has been created based on the following parameters:

• Schedule: Sunday by 18:00 2 days in advance
• The cut-off time also applies to both new collection & delivery orders.

Notes:

• You can edit a cut-off rule at any time by clicking on the Edit button.
• You can remove a cut-off rule at any time by clicking on the Delete button.