Job title: Customer Support Analyst
Location: Reading, Berkshire
Are you passionate about creating an excellent customer service experience, want to learn about new technologies, and work in a fast-paced environment? Our Client Support team is lean and efficient, working closely to provide ideal technical and non-technical solutions to our clients' various issues.
Working in a customer focused environment you will provide outstanding application support, working to SLAs for our impressive list of customers for one specific software platform.
The role will include both system monitoring and responding alerts as well as reactive customer support.
Duties and Responsibilities:
Favouritetable provides online table booking solutions to restaurants and pubs. We enable our customers to improve their guest’s experience, increase satisfaction and loyalty, and generate additional revenue.
Favouritetable has been in business for 7+ years. We are proud to provide our seamless online table booking solution to some of the world’s leading restaurants and pubs.
For immediate consideration, send your updated CV to firstname.lastname@example.org