We’ve now used FavouriteTable since the beginning of 2019 and to be honest, it has now become a very important part of our business. The "Eddy" Pub has a strong food selection offering food on Sundays and therefore the ability to wake up in the morning and to see/know your bookings for the day that are cleverly laid out in a manageable way gives you a peace of mind and a better night’s sleep.
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The FavouriteTable System offers so many benefits, too many to mention in just a few lines, but to summarize the FavouriteTable System enables our customers to book directly via the website relieving the pressure from the pub phones.
With the system we've been able to design the most effective table layouts, ultimately it controls the flow of customers through our doors relieving the pressure on our chefs and front of house staff giving the customers and ourselves a pleasurable eating/serving experience.
It’s hard to measure how software sometimes impacts on profitability, but the feeling is, that it has helped reduced our staff wage bill and increased profitability. As I say, there is so much more to mention about this well thought out front of house system and I’d suggest you check it out, I’m sure you won’t be disappointed.
Gez Wilmot
The Edinburgh – Brighton